web hosting and domain names registration in South Africa

Since 1999
Acceptable Use Policy


 

 
Many thanks for your great service in setting up my home page so quickly. I'm impressed!

Johan Grobler

Acceptable Use Policy

All services and products are provided subject to the provisions of this acceptable use policy:

1. Acceptable use policy

The Acceptable Use Policy has been created to protect the integrity, security and reliability of the Cozahost service and to promote the safe and effective use of the internet for everybody.

2. Compliance With Law.

Customer shall not post, transmit, re-transmit or store material on or through any of Services or Products which, in the sole judgment of Cozahost (i) is in violation of any local, national or international law or regulation, (ii) threatening, obscene, indecent, defamatory or that otherwise could adversely affect any individual, group or entity (collectively, "Persons") or (iii) violates the rights of any person, including rights protected by copyright, trade secret, patent or other intellectual property or similar laws or regulations including, but not limited to, the installation or distribution of "pirated" or other software products that are not appropriately licensed for use by Customer. Customer shall be responsible for determining what laws or regulations are applicable to its use of the Services and Products.

3. Prohibited Uses of Services and Products.

In addition to the other requirements of this Acceptable Use Policy, the Customer may only use the Services and Products in a manner that, in the Company's sole judgment, is consistent with the purposes of such Services and Products. If the Customer is unsure of whether any contemplated use or action is permitted, please contact Cozahost. By way of example, and not limitation, uses described below of the Services and Products are expressly prohibited.

3.1. General

3.1.1.

Deceptive on-line marketing practices.

3.1.2.

Violations of the rights of any Person protected by copyright, trade secret, patent or other intellectual property or similar laws or regulations, including, but not limited to, the installation or distribution of "pirated" or other software products that are not appropriately licensed for use by Customer.

3.1.3.

Actions that restrict or inhibit any Person, whether a customer of Cozahost or otherwise, in its use or enjoyment of any of the Cozahost Services or Products.

3.2. System and Network. 

3.2.1.

Introduction of malicious programs into the network or server (e.g., viruses and worms) or any attempt do degrade, destabilize or otherwise harm the Cozahost network, servers or any other component of the Internet.
(Note that automated procedures will summarily and without warning delete any file containing known malware immediately upon detection - for any Cozahost server: including email, ftp and web servers)

3.2.2.

Effecting security breaches or disruptions of Internet communication. Security breaches include, but are not limited to, accessing data of which the Customer is not an intended recipient or logging into a server or account that the Customer is not expressly authorized to access. For purposes of this Section 3.2.2., "disruption" includes, but is not limited to, port scans, flood pings, packet spoofing and forged routing information.

3.2.3.

Executing any form of network monitoring which will intercept data not intended for the Customer.

3.2.4.

Circumventing user authentication or security of any host, network or account.

3.2.5.

Interfering with or denying service to any user other than the Customer’s host (for example, denial of service attack).

3.2.6.

Using any program/script/command, or sending messages of any kind, designed to interfere with, or- 2 - to disable, a user's session, via any means, locally or via the Internet.

3.3. eMail.

3.3.1.

Sending unsolicited mail messages, including the sending of "junk mail" (spam) or other advertising material to individuals who did not specifically request such material, who were not previous customers of the Customer or with whom the Customer does not have an existing business relationship ("E-mail spam").

3.3.2.

Using the email system to send large volumes of email (in terms of message size and/or number of recipients) in such a way that it a) interferes with the normal and efficient functioning of the email system, b) causes mail delivery delays to other clients or c) degrades the response time of the email system.

3.3.3.

Harassment, whether through language, frequency or size of messages.

3.3.4.

Unauthorized use, or forging, of mail header information.

 

3.3.5.

Solicitations of mail for any other E-mail address other than that of the poster's account or service with the intent to harass or to collect replies.

3.3.6.

Creating or forwarding "chain letters" or other "pyramid schemes" of any type, or habitually sending large volumes of email to multiple recipients in such a way that it impacts the Cozahost network or recipient networks adversely.

 

3.3.7.

Use of unsolicited E-mail originating from within the Company’s network or networks of other Internet Service Providers on behalf of, or to advertise, any service hosted by the Company, or connected via the Company’s network.

3.4. Internet access accounts.

3.4.1. Your password provides access to your individual internet access account. It is your responsibility to keep your password secure. Sharing your password and account access with others is prohibited. Attempting to obtain another user's account password is strictly prohibited, and may result in termination of service.

3.4.2.

Internet access accounts (ie analog dialup, ISDN dialup or ADSL access accounts) are provided on a per-device basis.  Only one device (modem or adaptor) may connect to the network using the provided access account at any one time.

3.4.3.

Where duplicate use have been detected (as in 3.4.1) the account will be deactivated.  When 3 deactivates occurred in a three month period, the user will be issued with (and billed for) an additional access account. 

4. Enforcement

Cozahost may immediately suspend and/or terminate the Customer’s service for violation of any provision of the Acceptable Use Policy upon verbal or written notice, which notice may be provided by voicemail or E-mail. However, Cozahost attempts to work with the Customer to cure violations of the Acceptable Use Policy and to ensure that there is no re-occurrence of violations prior to suspension and/or termination.


(c) Cozahost, 2006. All rights reserved.
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