Yes - you set up a normal internet connection on your PC.  The process takes about 1 minute. with a step-by-step illustrated guide.  If you need help we are just a phone call away.

Question: How fast is the Cozahost dialup service?

As fast as your physical connection (phone , ISDN or ADSL line).  In the case of ADSL Telkom imposes a monthly 3Gb data transfer limit on all South African ADSL users - after which international internet access is slowed down to modem speeds.

Modem and ISDN speeds or downloads are not restricted, i.e. 56K and 64K respectively.

Question: How much does it cost?

Our internet access services are priced (VAT Excluded) per monthly debit order as follows:

- Modems : R 49.00
- ISDN : R 74.00
- ADSL (3 Gb) : R 185.00 (for more detail, please see ADSL pages)

Question: Do you provide web hosting space and email too?

These are optional extras if you are not an existing web hosting client.  The principle is that you can tailor your internet access to the services and price that suits YOU.  You do not have to buy the gorilla to get the bananas.

We do not use additional services (you might never use) to "justify" high prices.

Question: Is my internet access limited in any way?

No.

All ports are open and you can surf the web, download programs, play online games, send and receive email, chat, etc, etc.

Question: What makes the Cozahost dialup service different to that provided by other ISPs?

Not all ISPs are the same so we cannot answer that question honestly without a specific example, but in most cases the Cozahost dialup service is significantly faster with virtually zero downtime.  The biggest difference is of course the cost.

In essence we provide a dialup service every bit as reliable and fast as the biggest ISP in South Africa - at a third of the price.

We won't insult your intelligence by saying it's perfect (no man made thing is), but it is amongst the most reliable services you can buy.

Question: Why is your internet access so cheap?

"Cheap" is not exactly the term we prefer to use - because it implies low quality.  "Reasonably priced" is an more apt description. :-)

We make a modest profit from providing internet access - we see no reason why one has to have a business model that depends on making 300% profit from an unsuspecting public.   Of course it helps that we do not have a huge advertising spend either (TV ads and so on) so our lower overheads enables us to pass on savings to you.

Perhaps a case in point is that we have no ambition to become the largest ISP in South Africa.  We value long term relationships with our clients and would rather have 1 happy and loyal client than 1000 unhappy customers shackled to us with long term contracts.

You don't have to be the biggest to be the best.

Question: I have an contract with a large ISP.  How do I get out of it and use your service instead?

Hire a lawyer. :-)

Seriously though, many ISPs will make you sign a year or even two year contract so that you are obliged to stay with them even if they increase prices or give you shoddy service.  They bargain on the fact that you will "forget" about wanting to find a better ISP - like a frog being slowly boiled to death.

Best you can do is contact us and we will diarize to contact shortly before you become a free consumer once again so that you can consider making use of our service.

Question: Won't you increase prices shortly after I join?

We can not give you a clear and unequivocal "no" because we cannot see into the future. There are external factors that may influence our costs in future, but you are protected from unreasonable price increases as follows:

- You are not bound by any contract so you can terminate your service at any time
- We have never increased our prices before
- We have no plans to increase prices

Question: Can I try before I buy?

Yes (for non ADSL accounts).  Surprised? :-)

Complete the form below and fax us your debit order or credit card authorization form. We will then set up a account for you to use. If you don't want to continue, just let us know within 3 days and there will be no charge. 

See for yourself if our service is as good as our clients make it out to be.

Try asking another ISP for the same thing... ;-)