Creating a Multi-Recipient Address (MRA)

A MRA can also be referred to as a Distribution List, or an Email Forwarder, forwarding to more than 1 email address.
 

Login to your Control Panel: http://<yourdomain>
(Replace <yourdomain> with your domain name)

Step 2: Go to your Domain

Click on "Domains" and then on the domain where you would like to create a new MRA

Step 3: Click "Mutli-Recipient Addresses"

Click on the "Multi-Recipient Addresses" icon

Step 4: Add a new MRA

Create a new MRA by clicking the "Add new" button.  Type the new email address, followed by the addresses where emails should be forwarded.
 

You have a couple of sales representatives, and you need to simplify your contact information @domain.co.za

Let's take the following scenario, John has a company and has 5 people working in his sales department (mark@domain.co.za; sandy@domain.co.za; carl@domain.co.za; debra@domain.co.za; sue@domain.co.za ).

Instead of asking prospective clients to send an email to any/all of the above mentioned email addresses, he can create 1 email address that delivers to all of his sales representatives' email accounts.
 

Q: Error: "An email account with the same address already exists."
A: The MRA you are trying to configure, already exists on the server as either:

• An existing Email Forwarder or Multi Recipient Address
• A POP3 Email Account

Q: After creating the MRA, messages are not being delivered.
A: Check the spelling of your MRA and the Addresses where it's forwarding.