Cozahost: Support

Please follow the instructions below to setup Outlook to send and receive email.

(NOTE: Where you see "mail.cozahost.com" replace that server name with the server assigned to you - "mail.your_own_domain_name.co.za")

1. Create a new mail account

- Open Outlook
- Click on the Tools menu option
- Click on the Email accounts menu option
- Click on the radio button next to "Add a new email account"
- Click on the Next button

2. Setup new account

User information:
- Enter Your Name (as you would like it to appear in outgoing email)
- Enter a valid Email Address
(Your server administrator can add more email addresses using his Control Panel (HELM) if required)

Server information
- Set both the incoming (POP3) server to: mail.your_domain_name.co.za
- Set the outgoing (SMTP) server to: mail.your_domain_name.co.za

Logon information
- Enter your User ID as supplied
- Enter your password as supplied
- Tick (Activate) the "Remember password" box

(Note that "Logon using secure password authentication" must not be ticked)

3. More settings: My Server outgoing server requires authentication

- Click the "More settings" button
- Click on the "Outgoing Server" tab
- Tick (Activate) the "My outgoing server (SMTP) requires authentication" check box.

NOTE: You will not be able to send email if this step is not completed

5. Done!

- Click OK
- Press the Finish button and you are done!

Test your account

To test your new email account, send an email to test (at) cozahost.com ('(at)' is used instead of '@' to confuse spammer bots).

When your message is received, a reply will be sent automatically within a few seconds.

Please do not hesitate to contact us if you need additional support / information or help.

How to setup Outlook